Privacy Policy
Cosax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cosax.id(the "Site").
2.1 Personal Information
Account Information
- • Name
- • Email address
- • WhatsApp number
- • Profile picture (Google OAuth)
Order Information
- • Service details
- • Payment information
- • Order history
- • Communication records
Technical Information
• IP address (anonymized)
• Browser type and version
• Device information
• Operating system
• Referral source
• Pages visited
• Time and date of visits
2.2 Information Collected Automatically
Cookies and Similar Technologies
- Session cookies for authentication
- Preference cookies for user settings
- Analytics cookies for usage tracking
- Provide and maintain our services
- Process your orders and payments
- Communicate with you about orders
- Send service-related notifications
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
- Analyze usage patterns
OAuth Login
Our Site uses Google OAuth for authentication. By using Google Sign-In:
- You authorize us to access your Google account information
- We collect: name, email address, and profile picture
- This information is used solely for account creation and authentication
- You can revoke access at any time through your Google account settings
- We do not store your Google password
5.1 Third-Party Analytics
We use analytics services to understand usage and improve our services:
Google Analytics
Data Collected:
Page views, user behavior, device info, IP (anonymized)
Purpose:
Website analytics and improvement
Google Privacy PolicyFacebook Pixel
Data Collected:
Page views, conversion events, user actions
Purpose:
Ad performance tracking and audience building
Facebook Privacy PolicyHotjar
Data Collected:
Mouse movements, clicks, scroll behavior, screen recordings
Purpose:
User experience research and improvement
Hotjar Privacy PolicyMicrosoft Clarity
Data Collected:
Session recordings, heatmaps, user interactions
Purpose:
User behavior analysis
Microsoft Privacy Policy5.2 Your Choices
Privacy Controls
- Enable "Do Not Track" in your browser settings
- Use browser extensions to block tracking scripts
- Opt-out of Google Analytics via their opt-out tool
- Opt-out of Facebook Pixel via Facebook ad settings
Security Measures
- Row Level Security (RLS) in database
- Encrypted connections (HTTPS/SSL)
- Secure authentication via Google OAuth
- Limited data access to authorized personnel only
- Regular security audits and updates
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Maintain security and prevent fraud
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
Updates
Get in Touch
For questions about this Privacy Policy, contact us at:
📧 Email: support@cosax.id
📱 WhatsApp: +62 852-8312-3145
Your privacy is important to us. By using Cosax, you agree to the collection and use of information in accordance with this policy.